[Resolved]  Redbus — KPN Travels worst

Address:600089
Website:www.redbus.in

Hi,

Bus Staffs took 3000 Rs from my wallet.
Red bus PNR:B[protected]
Name:Muniyappasamy M
I board bus on[protected] at 10 PM, Seat 26w (volvo AC semi sleeper)
vehicle number:TN30-BB9199
Boarding:Mattudhavani omni bus stand madurai.

madurai to chennai.

i got down at kathiparan at 5:35 AM and i realized i missed my wallet in bus, i called them at 5:55 AM and got acknowledged from bus staff that my wallet is there in my seat 26w with 3.7k cash . They asked me to get it back at 9:35 near porur toll plaza, i was waiting for that bus. they gave me my wallet with 1.7k, i asked them where is my rest of 2k . they told this is what left in wallet and started the bus.

This is totally unfair . i strongly demand an explanation on it. And also enlight me what should i do further to make it right.

such a worst behavior . i thought to give 500rs after i get wallet but they totally disappointed me.

i never thought KPN people would do such things.

if i dont get proper response then i will seek for online help in internet,

Thanks,
Muni
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Apr 11, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
Red Bus Customer Care's response
Hi Muni,

Greetings from redBus !!

We understand your concern, we request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
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