[Resolved] Redbus — mentally n financially losses because of service issue after accident "redbus"

Saunesh Jain

from Delhi, Delhi

Address:

302019

This is to inform you that i injured in an accident during travelling from shikohabad to jaipur, i informed to redbus call center regarding accident of bus and they replied we will contact you after 24 hrs, i was injured in bus and my phone was broken in accident and i was not able to contact any body, there was no facility porovided by redbus to hospital and they have not provided any kind of service for travel, we was standing on road in night hrs. But redbus not provided any kind of service, we have taken help from a truck driver after 2 hrs

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Mar 14, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

Red Bus Customer Care's response Hi Saunesh,

Greetings from redBus!

We regret the inconvenience caused. Trust your concern has been resolved. If you are yet to get the resolution on this issue, we request you to share your concern along with transaction details at [protected]@redbus.in

We will assist you accordingly.

Thank You
Team redBus!

Verified Support

Feb 07, 2020

Red Bus Customer Care's response Hi Saunesh,

Greetings from redBus!

We regret the inconvenience caused. Trust your concern has been resolved. If you are yet to get the resolution on this issue, we request you to share your concern along with ticket details at [protected]@redbus.in

We will assist you accordingly.

Thank You
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.