[Resolved]  Redbus — Misbehaves of the Mahindra travels staff. And the bus was arrived at 5 hours let.

I have travelled with the Mahindra travels whose bus no. CG 04 NB 1121. The staff misbehaves with the pessenges and the familes. I have pay extra 1000 than the other travels for early arriving at drop point, But the bus was 2hours let at boarding point and 5 hours let at drop point. The bus was fully loaded. and the conductor pick the any passenger that seen in the road without ticket. The passenged sit at the walking path of the bus. And dur to this all passenger suffer. Due to let drop of bus I missed my interview. I want to return my all money from red bus. I have attached photos and videos please seen.
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May 19, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2022
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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