[Resolved] Redbus — Miserable conditions of passengers due to greed of company

Vipul.va

from Delhi, Delhi

Address:

New Delhi, Delhi

Complaint against - nand travels
I have booked bus from delhi to salasar the conditions of bus was miserable first the started bus 1nd 1/2 hour late because of illegal loading on roof of bus nd then they take ugly passengers between the root nd they were sitting on floor of bus it was miserable as we were travelling with ladies this was not comfortable nd we were facing a lot of problems i hope u will take care of not giving these discomfort from next time

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Aug 9, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Vipul,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused. We did review your comment and are deeply distressed regarding the same.

We have already escalated the issue to Bus operator's team to take appropriate measures on the same. We'll also ensure that such type issues will be completely reduced in future.We hope we get an opportunity to serve you in future, so that we can provide you a great travelling and hassle free experience.

Thank you for your Patience.

Feel free to reach us for any further queries.

Regards,
redBus Team.