[Resolved]  Redbus — Misguide and fraud

Website:

redbus.in

Willingly this is not the first time we have been facing such misguiding by your team of CUSTOMER service as well as the operator .
my father booked ticket from redbus journey dated 29th of july of 3:45am udaipur to ahmedabad parshawnath travels and here i mention my complaints :

1. you didnt provide the name and number of bus operator
2. i have to CALL TO the travels itself for interaction to bus operator
3. you didnt send any confirmation regarding the journey which gives bus number
4. we've been waiting at the pickup location for more than two hours
5. after 25-35 minutes we've called your CUSTOMER service and your representative said the bus is on the way and it will be on the pickup location in 10 minutes
6.after one hour the bus didnt come
7. we not have being notified that it will be late or bus has been cancelled.
8. the travells agency numbered: [protected] he switched off his number
9. the bus operator number : [protected]
we are not stupid or fools ok we have called this ### driver more than 15 times and he is not answering call
10. if the bus going to be cancelled you have to inform but what your representative and agency doing they just holding the CUSTOMER for more than 2 hours this is not a small problem

and my father has to answer his superiors that why he have been so late for what reason . what should he tell them because of some useless redbus booked tickets!! noope no one will accept it

and at last we have to find some other alternate because we have used redbus .
so my father went through another bus .
and firstly, you dont have any bus, on that chart why you gave the booking

trust me !! i dont care you take any action or not but i will definitely go through this.
because we have to suffer from money, time, sleep, office argues
so you must pay for your this nonsense

i have each and every proof dont worry shortly i'll send you !!