[Resolved]  Redbus — Money debited but ticket was not booked

Dear Team,

I made a booking on 14th August 22 from Nagercoil to Chennai.

I made a payment of Rs 5670.00/- thru PhonePe.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they didnt pick up my call.

I have checked with my Bank and found that the payment of Rs 5670.00/-has been duly credited to redbus.

The UPI transaction ID isT2208141213169751730481 dated 14 August 22.

Kindly look into the matter and resolve to make the refund at the earliest.