[Resolved]  Redbus — money debited twice

Address:Visakhapatnam, Andhra Pradesh, 530046
Website:RedBus

I booked a ticket on 30th september on redbus app. Ticket booked but my money got debited twice for single ticket.
First the app got struck so i entered the otp twice and money deducted twice.
The ticket charge was rs.596/- when i check my bank account money debited twice for one ticket. Please resolve this issue. Looking forward for the reply.
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Nov 10, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
Red Bus Customer Care's response
Hi Sravya,

Greetings from redBus!

We regret the inconvenience caused. Something like this should not happen. We request you to share your concern in detail with us along with email id used for booking at [protected]@redbus.in and we will get it resolved at the earliest.

Thank you,
Team redBus
Complaint comments 

Comments

Tickets book in 12 sep but i was not received the refund amount.
Tickets no TNA[protected]
Cuddalore to tirunelveli
By red bus moblie app
Ticket amount 1430
Amount to be refund 1080
563935/pondicherry to kulasekaram
PNR NO: TS[protected]/COQE
Hi Sravya, I got the same issue of payment deducted twice. Is your issue resolved?

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