[Resolved] Redbus — money deducted but ticket not booked

Lancy Martin

from Nagercoil, Tamil Nadu

Address:

Chennai, Tamil Nadu, 601203

I have booked a ticket on 22-10-18 for 6

The november 2018 chennai to bangalore

.. But redbus took the ticket money from

My account and my ticket is not booked..

Please resolve this issue.. Booking id

:[protected].. I need my money

Back. Please i need my money back
... Resolve this issue

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Dec 2, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

We apologize for the inconvenience. We would like to inform you for the booking id:[protected] the refund is initiated today and will reflect within 7 bank working days in the source account.

Thank you for contacting redBus.

With regards,
Team redBus.