[Resolved]  Redbus — money deducted

Please give my money return back. I have booked a ticket but it is failed money was deducted it cannot refund till now. It has been over 20days no one can respond my mail and my phone call I called red bus customer care but no one connect my call to person this is not a correct way I don't like this service. ticket money will not refund till now please help me how to get my money back.
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Oct 13, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

We are really sorry for the inconvenience. We request you to please provide the registered email id, mobile number, date of transaction and transaction id via [protected]@redbus.in for further assistance.

We are awaiting your revert.

Regards
Team redBus
Aug 29, 2018
Updated by Smilychinnu
How much time it will take iam complaining since 5days but no response worst service
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