Redbus — Money deducted from Bank but bus ticket not booked

Ashwin Singh

from Hyderabad, Telangana

Address:

Bareilly, Uttar Pradesh

I booked a bus ticket from bareilly to Delhi for 22nd August on 17th August..The money was deducted from my bank account but the ticket was not booked. There was just this message from the site "The payment was collected But seat could not be booked due to an error. Please call customer care on [protected].Your payment reference no. Is 59441571." I contacted the customer care but the problem was not resolved, they said that someone concerned would call me in a while. Please resolve this problem. My mobile number is [protected]

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pannamneedi

from Delhi, Delhi

I booked a bus ticket from amalapuram to hyderabad for 30th september 2015 .The money was deducted from my bank account but the ticket was not booked. There was just this message from the site "The payment was collected But seat could not be booked due to an error. Please call customer care on [protected].My bank payment reference no. Is[protected]IG0ATMMUO9." customer care person contucted us, they said that someone concerned would call me in a while. Please resolve this problem. My mobile number is [protected], [protected].i want immediate response from the red bus team.