[Resolved] Redbus — Money deducted from my account but bus ticket not booked | |
Hello sir, I'm Satish babu, on 06/12/2022 while booking bus tickets from Hyderabad to shiridi through redbus app, I made payment through Google pay. My money got deducted from my account but bus ticket was not confirmed and status showed failure. Redbus not sent me any message regarding refund nor even after complaining redbus authorities they have not yet send any confirmation msg. My UPI transaction number is[protected]copy attaching to this complaint) Was this information helpful? | |
Dec 28, 2022 Complaint marked as Resolved Hello sir,
My email is [email protected]
And
Phone number is 7207515439
And Google Chrome I had opened not from redbus app, so they didn't asked me about registered mail and phone number
Sir, i already posted my gpay payment confirmation done, in that transaction number is also there. in this why Gmail or phone number required I'm unable to understand. When payment done and no ticket booked means, do refund to that number and how can you resolve the complaint without actually resolving it Red Bus customer support has been notified about the posted complaint. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus Team!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.