[Resolved] Redbus — Money fraud

nayansreenivasan

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 400050
Website:	redbus.in

Booked a ticket online on Redbus website. They accepted the payment, however, never issued a ticket. I tried calling the Customer Service but they never answered the call. I have lost a considerably amount of money and it has not been refunded. Please help me. They never issued tickets and stole my money. This is fraud and not acceptable. The customer service does work and I'm really worried.

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Dec 15, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Red Bus Customer Care's response Hi NayanSrinivasan,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards
redBus Team