[Resolved] Redbus — money got debited but ticket not booked

Shoeb k

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Dear team,

Below is the mentioned transaction details towards which i already processed refund request as i got failed message while booking bus ticket but at the same time sum of rs.1211.98 got debited.
Request you to refund the same at earliest.

Payment id

Pay_dgd1c0mv2ksogd

Paid on

9th sep, 2019

Transaction id:[protected]

Transaction add: [protected]@hdfcbank

Please do the needful.

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Oct 13, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

Red Bus Customer Care's response Hi Shoeb,

Greetings from redBus!!

We regret the inconvenience caused. We are unable to fetch transaction details with the transaction id shared. Kindly share the email id and contact number used for booking at [protected]@redbus.in to look into it.

Awaiting for your email.

Thank you,
Team redBus