[Resolved] Redbus — Money is not refunded | |
I have booked a ticket from madurai to chennai in thirumal alagu travels and i cancelled that ticket.The ticket is cancelled but the money is not refunded yet.on march11 I booked that ticket via netbanking.On march 16 I cancelled the ticket.But Still the money is not refunded Ticket No Tk4A42882684. From Madurai To Chennai.Please solve this complaint as soon as possible Was this information helpful? | |
Apr 24, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 Red Bus Customer Care's response Hi Subramanian, Greetings from redbus!! Ticket id-Tk4A42882684 We see that the ticket is already cancelled and refund is also already initiated on[protected]. Refund will be reflecting within 7 bank working days as per the standard bank procedure. We request your kind patience in this regards. Feel free to reach us at [protected]@redbus.in for further assistance. regards, Redbus Team | |
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Basically the Bank would take 3 to 4 days to reverse the money from any merchant. Also if the redbus have to initiate the refund to bank. So it will take around 3 to 4 days time. So u have to wait for some more time. Also if there is a way to check the refund transaction history / Cancellation portal in Redbus means you may check it from there.
ANGURAJ