[Resolved] Redbus — money not refund

Sandeep Naidu Pinninti

from Chennai, Tamil Nadu

Address:

535204

I booked a ticket in red bus on mithra travels from vskp to vijayawada on doj[protected] with id opte169860, after few hours of successful booking i got a message that bus cancelled, when i call to red bus, they told not to cancel the current ticket we will refund soon, and told me to book new ticket, as per their suggestion i booked new ticket without canceling my current ticket, but the amount was not refunded yet, i called red bus customer care many times, customer care person said that few of the complaints are registered about this but have no proper information about bus cancellation, money not refunded yet.

Trip id: tkaw19653695

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Oct 28, 2017

Complaint marked as Resolved

Got initiate message about money refund

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Red Bus Customer Care's response Dear Sandeep,

Greetings from redBus.in!

Ticket id : TKAW19653695

Further to our telephonic conversation, we would like to inform you that the refund for the above ticket has been initiated from our end and the same should reflect in your account in 7 business days from the time of initiation as per the standard banking procedures.

We hope this helps.

Thank you of your co-operation.

Regards,
Team redBus.

Oct 28, 2017

Updated by Sandeep Naidu Pinninti Thanks, issue resolved, thanks to rebus and consumer complaints

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Comments

sneha b. gosai

from Surat, Gujarat

I have booked 6 seat in redbus ambikanagar to surat. and i paid money to net banking. but ticket coulden't be generated successfully. and u have initiated a refund of Rs.1367.64 and Rs.1337.16 for my transaction on 10/24/2017 9:55 aand 10.06AM no ticket issued. and my refund is not will credited.