[Resolved] Redbus — Money not refunded, 13 days over

Amolkulkarni401

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Redbus.in

I had booked 2 tickets from Bangalore to belagavi on 24 Oct 2016, rs. 2400 was diducted but did not get seat, I called customer care on the next day they said it will be refunded within a week, it was not refunded after a week, I called again, sent mail, but still its not refunded. The 13 th day is over I did not receive amount yet. I will never book bus on red bus now onwards.

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Dec 15, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Red Bus Customer Care's response Hi Amol,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.