[Resolved] Redbus — money not refunded after cancellation of tickets

Swetal Patil

from Pune, Maharashtra

Address:

Pune, Maharashtra

I had cancelled the tickets and had received mail also that my money will be refunded in 2-7 days but it havent refunded.The details you may find into the photos attached.I had book the tickets on 1st April 2018 and on 30th March 2018.After that i had cancelled the tickets and i got the mail that i would get the refund of 490/- and 375/- from Pune to Dhule return.PLease reply to the complaint ASAP and refund my money as soon as possible.

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May 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Red Bus Customer Care's response Dear Swetal Patil,

Greetings from redBus!!!

We would like to inform you that the refund of your transaction is initiated from our end on 28/03/2018 The Ref No/ARN for the same is [protected] and 75503728088018964998345. If you still haven't received the refund, we suggest that you please check with your bank with the given reference number. Hope this helps!

Regards,
Team redBus