Redbus — Money refund issue not taken till date

ashish010306

from Ranchi, Jharkhand

Jan 11, 2023

Address:	ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Benga
Website:	www.redbus.in

Ticket no: TRDR56584480
PNR no: D7K3FFFJ

From Ranchi (Jharkhand) To Gaya (Bihar)

Bus was cancelled but got to know when we reach in Bus stand.
Already requested to refund the ticket amount but refund not given till date.

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Comments

Red Bus Customer Care

from Bengaluru, Karnataka

Feb 15, 2023

Verified Support

Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Red Bus Customer Care

from Bengaluru, Karnataka

Feb 21, 2023

Verified Support

Hi Dr D N Prasad, We are very sorry to hear about your experience. Your feedback has been communicated to the bus operator. As shared during our phone conversation, we are processing a refund of Rs.682.50/- to your payment mode. Please refer to the email sent to you for further details. Thank you for choosing redBus.