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[Resolved]  Redbus — money transaction

Address:212, Wing 2, Clover Citadel, Opposite Oxford Village Society, Kedari Nagar, Pune, Maharashtra, 411040

The amount of Rs. 2210 deducted from my CBI account but the ticket is not booked...The transaction is failed...
I booked 2 tickets from Pune to Murtizapur...From Redbus...
Date 11th Dec...
Time 6.48
Plz try to make for my refund...
Ticket no booked 17, , 18
Name Samiksha Daga and Vaishnavi Pawar...
Plz see for this pblm...I hav attached the details of the transaction...
+2 photos
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Dec 23, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Red Bus Customer Care's response Hi,

Greetings from redBus!

We apologize for the inconvenience. We kindly request you to share the registered email id via mail to [protected]@redbus.in so that we can fetch the details.

Thank you for choosing redBus.

With regards,
Team redBus
Complaint comments 
1 Comment

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Comments

I have booked ticket on 20th November from nagpur to pune and got my bus cancelled on that date.
But till date I dint got my money.
So kindly plz refund my money
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