[Resolved]  Redbus — Morning star bus Canceled - Red bus is not agreed saying that service was not blocked

Hi Sir,
I booked tickets from Bangalore to Hyderabad in Red bus. Date of journey was[protected]. I received call from morning star said that bus was cancelled due to break down and they said money got refunded to Redbus. Redbus people saying that bus was not cancelled. Kindly log the complainant and please help me to get the refund money.

Bus number was AP 39 W 2944. I received call from morning star [protected], [protected] on[protected] at 15:54PM for cancellation information.

Note: Now I got the evidences from morning star. You can see that in pd[censored]nder PNR number Blocked service in red colour. I also received whats app evidences from morning star with ticket remarks as 'AMOUNT REFUND'.

Please help me to get refund of total amount.