[Resolved] Redbus — my refund due to redbus technical glitch

[Resolved] Redbus — my refund due to redbus technical glitch

S Sree Raj R S from Chennai, Tamil Nadu

I have booked coimbatore to chennai two seats which showed by 1300 after payment could see got deducted 2265. Called and inquired to support executive. They accepted the issue is from there end. After several calls and long request they cancelled my request. But still now i didn't got my full amount back. I'm keep on calling and no proper response from redbus end. Was this information helpful? No (0) Yes (0)
Sep 9, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Aug 06, 2019 Updated by Sree Raj R S case number : 9881808. Very disappointed. I wasted a whole day. First time such an worst experience from Red Bus. More over the customer executive response are very un-professional. felt like i got cheated. Verified Support Aug 06, 2019 Red Bus Customer Care's response Hi SreeRaj, Greetings from redBus! We are sorry for the inconvenience you had to go through and we could see that the concern against the ticket ID: TN8Z38229696 was addressed and the same was addressed by our relevant team. Adding to this, the refund had been duly processed for the amount of Rs. 1530/-. The amount shall be reflecting in your account within 7 bank working days as per the standard banking procedures. We strive to serve you better. Thanks and regards, Team redBus!
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