[Resolved] Redbus — no commitment - fraud

Veerpaper

from Jammu, Jammu and Kashmir

Website:

www.redbus.in

I booked a volve bus on redbus.in from chandigarh to delhi
Redbus mticket
Please present this mticket at the time of boarding.
Route: chandigarh to delhi
Ticket no: tm4v18410174
Passenger name: anurag jain
Pnr: 43butgms
Travels: snow region tours
Departure: 11:59 pm mar 29, 2018
Seat numbers: 01
Total fare paid: rs.1085.0
Boarding point: sec. 43, chandigarh
Landmark: sec. 43, chandigarh
Address: sec. 43, chandigarh
Boarding point contact:[protected]/[protected]
Bording point changed from sec -43 to mohali phase-2 very unsafe place
Departure time is 11.59 but bus is not come till 2.30am

+1 photos

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Apr 30, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2018

Red Bus Customer Care's response Dear Anurag,

Greetings from redBus!

Ticket ID - TM4V18410174

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future.

We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

We've initiated Rs 250/- as a token of apology back to the source and amount will reflect in your account within 7 bank working days.
We are sorry again for the distress!

Team redBus.