Our seat number was changed by the conductor without our consent... No lights in the cabin... Also people were sleeping in the passage... No space to walk... And also we were not picked from the pickup address... We had to travel to some other location using the mini transport van provided by the mr travels india office in surat... Also the bus is late by around 2. 5 hours... Also the bus driver stopped the bus for dinner at around 12. 30 am ie midnight... Also in rs 2210 *2 = 4420, we could easily get a luxirious bus to travel... Instead the bus was comparble to some low standard buses... Also the bus contained some big parcels lying on the passage all around creating difficulty to walk
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Feb 1, 2018
Complaint marked as Resolved
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