[Resolved]  Redbus — no facility in the bus

Our seat number was changed by the conductor without our consent... No lights in the cabin... Also people were sleeping in the passage... No space to walk... And also we were not picked from the pickup address... We had to travel to some other location using the mini transport van provided by the mr travels india office in surat... Also the bus is late by around 2. 5 hours... Also the bus driver stopped the bus for dinner at around 12. 30 am ie midnight... Also in rs 2210 *2 = 4420, we could easily get a luxirious bus to travel... Instead the bus was comparble to some low standard buses... Also the bus contained some big parcels lying on the passage all around creating difficulty to walk
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Feb 1, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2017
Red Bus Customer Care's response
Hi Suresh,

Greetings from redBus!

Sorry for the inconvenience caused. We request you share the ticket ID and concern in details to [protected]@redbus.in and we'll look into it.

Thank you for contacting redBus.
Team redBus.
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