[Resolved] Redbus — no refund after last minute cancellation by bus operator

GSwati

from Manuguru, Telangana

Website:

Redbus.in

Hello, i have contacted redbus via call and email regarding my refund status. They just give false assurances or keep raising complaint reference number with no further action or communication. Please help me in getting my money back.

Ticket booked bus name : svr tour and travels
Booking service : red bus
Boarding date : 06-march-2018
From : hyderabad to goa
Boarding time : 6:45pm
Ticket number : tm3g62198668
Pnr no: svrh92232-svr 919

Red bus complaint number : 3460786

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Apr 27, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

Red Bus Customer Care's response Dear Swati Garg,

Greetings from redBus!!!

We are sorry that the bus was canceled by the bus operator, we would like to inform you that the refund of your transaction is initiated from our end on 22/3/2018 4:26 PM. The Ref No/ARN for the same is[protected]. If you still haven't received the refund, we suggest that you please check with your bank with the given reference number. Hope this helps!

Regards,
Team redBus