[Resolved]  Redbus — no refund against cancellation by operator

Address:	140507
Website:	www.redbus.in

I have booked two ac sleeper seat from red bus from delhi to lucknow for dated 06.06.2018 and operator name was sing bus service. Timing of bus was 11.00 pm from kousambi metro station (Delhi) on dt. 06.06.2018. My ticket no. Is tm6m55176952. On dated 6.06.2018 at evening 5.00 pm operator of singh bus service ([protected]) was informed me by phone that booked bus will not come at boarding point due to an accident, hence another bus will come and you have to go to lucknow in sitting instead of sleeper. Hence i said to him that if you can, t provide sleeper then cancel my ticket and i will go to lucknow by another way then he told me that refund will be deposit in your account in next few days.

Now 8 days had been passed and i have not receive any amount in my bank and neither receive any cancellation message. I had informed to operator of singh bus service 3 times but still he has not taken any action.