[Resolved] Redbus — No refund

Bevin John Baby

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560029

To whomever this letter may concern my name is BEVIN JOHN BABY and i would like to convey my disappointment with the redbus service.
I had booked a Ticket on tge 14th of October Trip I.D[protected] from bangalore to kottayam. But instead my my money was debited from my account and i was promised i would be refunded the money being 1000 rupees within 7 days to my bank account for which i have already provided to the customer care.
Now its been 1 month and when ive called them they are showing no interest.
Its very saddening that ive lost my money for such an irresponsible service
I would really appreciate if an effective action is taken

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Dec 29, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Red Bus Customer Care's response Hi Bevin,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.