[Resolved] Redbus — No refund

Paritosh Pratap Singh

from Mathura, Uttar Pradesh

Address:	Bangalore, Karnataka, 560008
Website:	red bus

To whomever this letter may concern my name is paritosh singh and i would like to convey my disappointment with the redbus service.
I had booked a ticket on tge 29th of october trip i. D[protected] from lucknow to agra. But instead my my money was debited from my account and i was promised i would be refunded the money being 932 rupees within 7 days to my bank account for which i have already provided to the customer care.
Now its been 20 days and when i have called them more than 5 times but they are showing no interest.
Its very saddening that ive lost my money for such an irresponsible service
I would really appreciate if an effective action is taken

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Dec 24, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Red Bus Customer Care's response Hi Paritosh,

Greetings from redBus!!

We request you to kindly provide your registered email address and date of transaction. We'll check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.