[Resolved]  Redbus — no refund

I booked a ticket on 17th Dec, through redbus from chennai to erode (fare amount- 670 rupees) but the travels(hebron travels) they cancelled the ticket due to some mechanical issues on the traveling date.i contacted redbus they said the amount will be refund within 5-7 bank working days but still i dont got any refund to my account its been around 15days. so plz refund the money to my account
Ticket no :TMDB89520017
I have also attached the proof from redbus
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Feb 15, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

Ticket id - TMDB89520017

Upon checking the refund is already processed from our end on 18th December 2018 and we request you get in touch with a bank with ARN - 74056638353835170742958 for further assistance.

Thank you for contacting us.
redBus
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