[Resolved] Redbus — no refund for bus cancelled at the last moment | |||
Ticket no. - tk4u27978389 booked in march. Bus was cancelled at the last moment and no alternative provided. I initiated a complaint vide ticket id - 976475 and have been following up for the refund for the past 8 months and utter rubbish response from their end. Each time i contact the customer care, i have to explain the whole scenario for 10minutes. Fraudster service is the exact word for them Was this information helpful? | |||
Jan 11, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 11, 2017 Red Bus Customer Care's response Dear Bindu, Greetings from redBus.in! Ticket ID : TK4U27978389 We sincerely apologize for the inconvenience caused. We tried reaching you on your registered contact but could not speak to you as the number was switched off. We would request you to forward the e-mail's sent to support team of redBus for the complaint id shared at [protected]@redbus.in and we shall look into the issue on top priority. We request your co-operation for further assistance. Regards, Team redBus. Dec 13, 2017 Updated by Bindhu R Iyer As per your requirement, I am attaching the screenshots.   Dec 19, 2017 Updated by Bindhu R Iyer I have received these mails and I just dont understand what it is for. How can u close my complaint without any resolution??  | |||
 1 Comment | |||
Comments
We have tried to book tickets from Vijaywada to Bangalore. But the transaction was failed two times. And also amount was deducted from my credit card. The transaction was done on 05.12.2017. and the ticket is necessary for us
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3903
Pending
278
Resolved
2490
View all 3903 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information