[Resolved] Redbus — no refund for bus cancelled at the last moment | |
Ticket no. - tk4u27978389 booked in march. Bus was cancelled at the last moment and no alternative provided. I initiated a complaint vide ticket id - 976475 and have been following up for the refund for the past 10 months and utter rubbish response from their end. Each time i contact the customer care, i have to explain the whole scenario for 10minutes. Fraudster service is the exact word for them Was this information helpful? | |
Mar 17, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Red Bus Customer Care's response Dear Bhindhu, Greetings from redBus! We are extremely sorry to inform you, we will not be able to proceed with your request. As the journey date is in the month of 30th March 2017. As per the terms and conditions, any issues or disputes should be reported within 10 days of the date of journey. Regards Team redBus! | |
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