[Resolved]  Redbus — no ticket received, but fare deducted from net transaction

Just Half an hour ago I was booking on-line bus ticket (from Tirunelveli to Trivandrum) But as soon as my SBI transaction completed, there was a message that I have to re-select seat Number. till now I have not received any sms / Mails for the ticket booking. The Amount deducted is 195/-Rs(One Hundred Ninty Five Rupees). Please do needful to get my amount back to my account.
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Feb 10, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We kindly request you to share the registered email id on mobile @redbus.in as we are not able to fetch any details.

Thank you for choosing redBus.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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