[Resolved] Redbus — no ticket received, but fare deducted from net transaction | |
Just Half an hour ago (08/01/2020, 16:30 hrs), I was booking on-line bus ticket (from Tirunelveli to Trivandrum) But as soon as my SBI transaction completed, there was a message that I have to re-select seat Number. till now I have not received any sms / Mails for the ticket booking. The Amount deducted is 195/-Rs(One Hundred Ninty Five Rupees). Please do needful to get my amount back to my account. My Bank Transaction ID :IGAHVIPOK7 Was this information helpful? | |
Feb 10, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 10, 2020 Red Bus Customer Care's response Hi, Greetings from redBus! We apologize for the inconvenience caused. We kindly request you to share the registered email id on mobile @redbus.in as we are not able to fetch any details with the bank transaction id. Thank you for choosing redBus. Thank you Team redBus! Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. | |
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