[Resolved]  Redbus — Non ac provided as booked ac and totally troublesome travel by neeta bus no mh 04 gp 552 from pune on 05/12/16

Address:Thane, Maharashtra, 401107

Very bad experience, booked online looking at neeta booked tkts for return from pune at 10;45 pm, bus no mh04 gp 552, as said bus from neeta we booked tkts but totally was having prb, as said ac but totaaly no ac was operated, as asked he said we will put when reach to main road, cleaner was saying no gas, so we travelled totally without ac that after shouting at he opened windows on top as no air for breathing. How neeta such a reputed name provide such 3rd class bus, really sorry for this and worse exp of travelling, pl take necessary action. Bad bad bad very bad
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Jan 11, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2016
Red Bus Customer Care's response
Hi Mira,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
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