[Resolved] Redbus — non issue of refund by redbus/sam tourist

bugvicky

from Bengaluru, Karnataka

Website:

www.redbus.in

Hi, I had booked a bus through Redbus for a trip from bangalore to Chikmangalr. The driver took the cash which i was supposed to give him at the start of the journey. Afte rstarting his bus broke down immediately and after waiting for several hours he couldnt fix the issue. We had to organize a different mode of transport as it was a team outboud. I have been waiting for 2 months to get the refund and I still havent received it. I was in touch with the Agent Sindhu from red bus and Puneet the area manager for Red bus. On there request i had shared the bank account details as well but havent recieved the refund yet

My contact no is [protected]

Request you to please check and issue the refund at the earliest

Regards
Abhishek Singh
Note: I had booked Sam tourist buses for a travel in last week of May'18

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Sep 2, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Red Bus Customer Care's response Dear customer,

Greetings from redBus!!!

We apologize for the inconvenience caused to you.

We kindly request you to provide the Booking id so that we can escalate the issue to the relevant team for further assistance.

Regards,
Team redBus