[Resolved] Redbus — Non refund of amount

Sujith Kamarshi

from Sathupalli, Telangana

Website:

redbus.in

I will never book any tickets from redbus and i have already started encouraging my friends to use other reliable ticket booking sites other than redbus. I lost only one ticket refund. Redbus will loose prospective customers. I have been following up with my ticket refund status for the last 1month but they have closed the ticket saying no refund. I called multiple times but in vain. I always used to get an answet saying that they will look into the issue. They also assured me that as per the call records, the refund is confirmed. Now they have backed off saying the call records do not provide evidence. These people are double tounged. Please do not book tickers using redbus.

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Apr 11, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Red Bus Customer Care's response Hi Sujith,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.