[Resolved]  Redbus — non refund of payment

Ticket no : tm6r12252005
Name : nanthini
Pnr : srt15qd511470
Seat : l12, l10, l11
Mob : [protected]
Bank acct no : [protected]

Sir, your customer care service passed the message the amount of rs.2025/- will be refunded within 7 working days. However, the amount not credited in my account till date. Hence, you are requested to refund the amount in my account no [protected] immediately.
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Aug 6, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Jun 28, 2018
Updated by seenivasakan
sir, your customer care service passed the message the amount of Rs.2025/- will be refunded within 7 working days. However, the amount not credited in my account till date. Hence, you are requested to refund the amount in my account No [protected] immediately.
Jun 28, 2018
Updated by seenivasakan
Ticket No : TM6R12252005
Name : Nanthini
PNR : SRT15QD511470
Seat : L12, L10, L11
Mob : [protected]
Bank Acct No : [protected]
Jun 28, 2018
Updated by seenivasakan
Ticket no : tm6r12252005
Name : nanthini
Pnr : srt15qd511470
Seat : l12, l10, l11
Date of journey : 31 may 2018
Mob : [protected]
Bank acct no : [protected]

The above mentioned ticket has been cancelled. But not refund the amount of rs.2025/- as message passed your customer service within seven days. Therefore, your are requested to credit the said refund amount in my account no [protected]
Verified Support
Jul 02, 2018
Red Bus Customer Care's response
Dear Nanthini,

Greetings from redBus!

Ticket id - TM6R12282005

Upon checking, the refund of Rs 2025/- back to the source on 30/05/2018. We request you get in touch with your bank with ARN[protected] for further assistance.

Thank you for contacting us.
Team redBus.
Complaint comments 

Comments

I booked a ticket for which i did not get the ticket(seat) after the complete transaction of my ticket also for which my money was refunded back into RedBus wallet.
I want the money from my RedBus wallet to be transacted back into my transacting account.

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