[Resolved] Redbus — Non refund of ticket money (ref no. 041122)

AyushMehta1994

from Bengaluru, Karnataka

Address:	560018
Website:	www.redbus.com

I had booked a ticket through the website almost two weeks backs. Though the payment was debited from bank, i never received the ticket. Every attempt to reach the customer care was futile.. It's busy 24*7 apparently. Further it's been over 10 days that i'm contacting them through email for refund of money. All i have got is failed assurances. Totally unexpected from such a reputed company.

Redbus, request you to kindly credit the ticket money asap. Also please improve your customer service. Disgraceful.

Was this information helpful?

No (0)

Yes (0)

Nov 23, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Red Bus Customer Care's response Hi Ayush,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.