[Resolved] Redbus — Non refundable amount after cancellation of tickets

Ragini Rishu

from Delhi, Delhi

Address:	110084
Website:	Www.redbus.in

I cancelled my tickets online from red bus that was from nanital to Delhi on 26 April 2016.Even I got the confirmation message of cancellation on my mobile number i.e UX6FX9G as PNR status .So I want to know why yet my money has not returned as i call up so many times still the result is same. I want to know why do they did his to their customers why there is not any simple way to get them. During booking of tickets they show simple process for each and everything but later on they used to irritate their customers by doing all these things.I request you to kindly help me.

Thank you

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Sep 18, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

Red Bus Customer Care's response Hi Ragini,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for any inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Regards,
redBus Team.