[Resolved] Redbus — not able to cancel my ticket

b subramaniam

from Rajahmundry, Andhra Pradesh

Address:

533003

Sir
Iam not able to cancel my ticket booking on red bus site from tripathi to rajahmundry on 17th ticket no : tmcy40922774 total : six passengers
I tried several times on official red bus site, which is asking me to contact mobile number [protected] for claiming my refund, were as the person attending the phone is asking me to call redbus for refund.

Please help me in cancelling the ticket
Regards
Subramaniam
[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 14, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket no. TMCY40922774.

The refund for your ticket has been initiated from our end on 8th December 2018 to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 7 business days( excluding Saturday, Sunday and other bank Holidays ).

Details of the transaction are given below:

PO No. :[protected]

Refunded Amount: Rs. 6948/-

In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund.

I hope this response was satisfactory.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare

As this response has been logged in our system, you will receive an email stating that your case has been closed.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

With thanks,

redBus