Redbus — Not able to cancel ticket

Redbus — Not able to cancel ticket

A Aashik Mohammed J May 4, 2023 May 10, 2023 This thread was updated on May 10, 2023

I booked a ticket from Karaikudi to Chennai for travel on 5th May 9:30PM. But then I rescheduled the date to 6th May 9:30 PM in the same Vairam Travels. But my ticket didn't got rescheduled and it remained on 5th May but the status is showing Rescheduled and so this cannot be cancelled. I have booked a new ticket for 6th May and I want to cancel the ticket for 5th May. Booking name: Thameem Rahila Ticket No: TS[protected] Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

May 10, 2023

Verified Support

Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.