Redbus — Not getting wallet balance

Address:	YSR, Andhra Pradesh, 516227
Website:	redbud

I didn't get money in my wallet i refer my code in my friends they already travelled but i did not balance in my wallet why i am not getting wallet balance in my red bis wallet. In that you conformed that if our friend will travels then i will get balance. My friend was 5 days ago but i did not get why what is the reason behind it . As possbile give me replay my complaint.