Redbus — not provided correct driver number also not able to contact redbus

 
1 Review
Pillaiyar koil street, Karuveppilankurichi, Vriddhachalam, Tamilnadu, India
 Arunkumar KSP on Oct 29, 2019
I had booked my ticket at red bus they gave driver details and contact details of the travels. Driver number is not reachable also travels (Velan travels) not picking my call. So i tried to contact redbus but their number also not reachable so that i sent message through redbus app, they replied that our execuetive will contact you shortly, but more than 1 hour i didn't received any call from redbus. At 11:35 pm i am not able to contact any person from travels as well as red bus. Kindly do the needful

not provided correct driver number also not able to contact redbus

Complaint Status


[Oct 30, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Nov 14, 2019
Hi Arun,

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We are working on your complaint. We will share updates with you at the earliest.

Thank you,
Team redBus
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    Redbus - not provided correct driver number also not able to contact redbus