[Resolved] Redbus — not received refund amount

[Resolved] Redbus — not received refund amount

P Preethi Murali J

I booked ticket for 8th march 2020 on Red bus but cancelled it subsequently holding ticket number-TP[protected] that charged Rs.853. Today its 23March 2020 and I haven't received the refund amount yet. Request you to kindly consider and do the needful as soon as possible. Passenger Name - M.Preethi Remainder- I havent received the refund amount still . The above details were sent on 23 March and again directing the same mail on 21 April 2020. Request you to do the needfull. Was this information helpful? No (0) Yes (0)
May 22, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 21, 2020 Red Bus Customer Care's response Hi Preethi, Greetings from the redBus!! We regret the hassle. On checking, we see that refund of Rs 623/- was processed on 8th March 2020 and it has been successfully credited back to the payment source. Bank ARN for refund is[protected] and the bank refund reference number is[protected]. In case, the amount is not reflecting in your account, kindly contact the relevant bank with the ARN and bank will share the refund credit details. Thank you for reaching out to us. Regards, Team redBus
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