[Resolved]  Redbus — not received refund

I have booked ticket from coimbatore to karaikal ticket no tmdp79267939 then i have cancelled my ticket on jan 4 2019 but still i didn't receive the refund amount. My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.
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Feb 26, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus.in!

Ticket ID : TMDP79267939

We would like to inform you that the refund for the above ticket has been completed from our end on January 04, 2019 and the same should have reflected in your source account by now. We request you to get in touch with the support team of your bank with the below mentioned ARN if still the problem persists.

ARN : 74332749005900437213442

We hope this helps.

Thanks,
Team redBus.
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