[Resolved] Redbus — not received the ticket

Disha Mahawar

from Nanded, Maharashtra

Address:

Telephone nagar , bengali indore, Indore, Madhya Pradesh, 452016

Hi, i booked ticket one ticket from pune to indore (Travel 28 november 2019) in kukkeshree travels non ac sleeper bus via tez app... Ticket cost was rs 803 while booking, i got message saying that money is debited from account, but ticket not generated... While payment ongoing, i got popup saying that error occurred, money is gone from the account... On checking tez, i see that money is paid to redbus and payment
Upi transaction[protected]

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Jan 26, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!

We apologize for the inconvenience. We kindly request you to share the registered email id so that we can fetch the details.

Thank you for choosing redBus.

With regards,
Team redBus.