[Resolved] Redbus — not refunding money for cancelled ticket | |
I booked a ticket to travel to hyderabad from jammalamadugu for the date 20 august 2018. I cancelled ticket on the date of journey for some reasons. I opted the refund to be credited to red bus wallet as they said refund to wallet is done instantly. But i dint receive any refund. I called customer care many times and they only tell every time that it is in process please wait. Every time i call the customer care, they for the full issue again and again but don't even raise a ticket on the issue. Was this information helpful? | |
Sep 25, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 25, 2018 Red Bus Customer Care's response Dear Uma, Greetings from redBus.in! We sincerely apologize for the inconvenience caused. We request you to share your ticket details or complaint id with us on [protected]@redbus.in and we shall look into it. We request your co-operation in this regard. Thanks, Team redBus. | |
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