[Resolved] Redbus — Not refunding my money

thevijay

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560066
Website:	redbus.in

I had booking from goa to banagalore on 4th Jan 2017, But bus cancelled on same date and time of departure.

As per cancellation message, I suppose to get complete refund of my booking amount. But its been 20 days and still I am struggling to get my money back.

I do have all their proofs like mail receipts and messages. Its been 20days and I am calling them after every 5 days. But they ask to wait for 24 hours and after 24 hours nothing happens. I am just tired of this thing now.

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Mar 2, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Red Bus Customer Care's response Hi Vijay,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.