[Resolved] Redbus — not refunding ticket amount

Yazhini2001

from Chennai, Tamil Nadu

Website:

redbus.in

I have booked bus through redbus on sept 21, 2018. They cancelled their bus. And the ticket amount was not refunded to my account. I called the customer care many times. But they didn't give good response. They just messaged me that the money will be refund to the account within 7 working days. But even after 20 days they didn't refund the ticket amount rs.711. Please refund it as soon as possible. My ticket no is tmac33978197

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Nov 17, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

Red Bus Customer Care's response Dear Customer,

Greeting from redBus!!!

We apologize for the inconvenience. We would like to inform you for the ticket id: TMAC33978197, we have initiated the refund of Rs.714/- on 21st September 2018. Kindly request you to check with your bank with the ARN[protected] for further assistance.

Please be rest assured the refund process is complete from the redBus end.

Thank you for contacting redBus.

With regards,
Team redBus.