[Resolved] Redbus — online booking | |
Online bus boking system is not at all user-friendly. While booking like airline reservation the details of refundable and nonrefundable tickets should be mention properly. but bus booking system never mentions about it. It is the biggest loophole and i suffered a loss of huge amount. Even if the amount is not refundable the ticket should be canceled. The system is not allowing to cancel the ticket. Such things are not acceptable in the IT system. Pathetic IT system. wanted twitter account so i can covey it to many people that not to use red bus online system. ticket reference id is TN4J12515199 Was this information helpful? | |
May 2, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 24, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus !! We are sorry to hear about your experience. On checking we see that as per bus operator's cancellation policy, cancellation window expired. This ticket cannot be canceled. We request you to refer E-ticket for more details on cancellation policy. We also like to inform you that ticket cancellation policy can be checked before booking the tickets in our app and website. Thanks, Team redBus | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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