[Resolved] Redbus — operator cancel the bus at end time, refund request

Sandipdalvi

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.redbus.com

I'm sandip dalvi. I have booked one shivshahi bus ticket from panvel to chiplun, bus departure time was 22.30 but at the end bus operators cancelled the bus. I have paid ticket amount through red bus app and now i want 100% refund amount. Please provide support on the above issue and escalate the same. I have suffered a lot and spent my whole night at the bus stop. I want full refund from concern unit/community/company.

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Oct 7, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Aug 10, 2019

Updated by Sandipdalvi I have been trying to contact customer support but they didn't respond in a appropriate way, put my call on hold and never received it.

Verified Support

Aug 28, 2019

Red Bus Customer Care's response Hi Sandip,

Greetings from redBus!

We regret the trouble caused to you. We tried reaching you multiple times on the registered contact number but the calls went unanswered. Please reach out to us at [protected]@redbus.in to help you with it.

Regards,
Team redBus.